Refund policy
At keetdoor, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.
Return Conditions
To be eligible for a return:
- The item must be unused and in original condition.
- The product must be returned in its original packaging.
- Proof of purchase is required.
Non-Returnable Items
Some products may not be eligible for return for hygiene or safety reasons.
Refund Process
Once your return is received and inspected, we will notify you about the status of your refund.
If approved:
- The refund will be sent to your original payment method.
- Processing time may vary depending on your bank or payment provider.
Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:
Support@keetdoor.shop